Frequently Asked Questions
Getting Started
What types of accounts do you offer?
We offer a range of accounts to suit your needs, including checking, savings, money market accounts, and CDs. Each comes with competitive rates and convenient features to make managing your money a breeze.
Who can join Tech Credit Union?
Tech Credit Union is open to the following communities and membership affiliations: Anyone living or working in the following Indiana communities:
- Jasper County, IN
- Lake County, IN
- LaPorte County, IN
- Newton County, IN
- Porter County, IN
- Starke County, IN
Anyone living or working in the following Illinois communities:
- Calumet City, IL and the surrounding communities of Burnham, Chicago Heights, Dixmoor, Dolton, East Hazel Crest, Hazel Crest, Flossmoor, Ford Heights, Glenwood, Harvey, Homewood, Lansing, Lynwood, Phoenix, Sauk Village, South Holland, Steger, Thornton
- Grundy County, IL
- Orland Park, IL and the surrounding communities of Chicago Ridge, Country Club Hills, Crestwood, Hickory Hills, Lemont, Markham, Matteson, Merrionette Park, Midlothian, Oak Forest, Oak Lawn, Olympia Fields, Palos Heights, Palos Hills, Palos Park, Park Forest, Richton Park, Robbins, Tinley Park, Willowbrook, Willow Springs, Worth
- Will County, IL
Family members through blood or marriage of current Tech Credit Union members.
Employees and members of qualified Corporate Member Groups. Family members of persons in qualified Corporate Member Groups, whether or not the person in the member group is a Tech Credit Union member.
How do I open an account with Tech Credit Union?
Opening an account is easy! You can apply online via our website or visit one of our branches to get started. You’ll need a valid government-issued ID and some personal details like your Social Security number to complete the process. Click here to open an account now!
Accessing Your Money
Do you have a mobile app?
Can I deposit checks through the mobile app?
Absolutely! Our mobile deposit feature allows you to deposit checks quickly and securely without visiting a branch. All you need is your phone’s camera.
Where can I find ATMs or branches?
We have branches and ATMs conveniently located in your community, as well as access to over 36,000 surcharge-free ATMs nationwide through our network. Use our ATM locator to find one near you! Feel free to visit our branches page to view the map.
Tech Credit Union Branches
Calumet City
1011 River Oaks Drive
Calumet City, IL 60409
708.891.3380
Cedar Lake
9707 West 133rd Avenue
Cedar Lake, IN 46303
219.232.1333
Crown Point
10951 Broadway
Crown Point, IN 46307
219.662.3880
East Chicago
2310 E. Columbus Drive
East Chicago, IN 46312
219.398.1613
Gary
2155 W. Ridge Road
Gary, IN 46408
219.884.4045
La Porte
1101 Boyd Boulevard
La Porte, IN 46350
219.266.3100
Lowell
1800 E. Commercial Ave.
Lowell, IN 46356
219.690.1370
Merrillville
7901 Grant St.
Merrillville, IN 46410
219.791.0629
370 Morthland Drive (U.S. 30)
Valparaiso, IN 46383
219.477.6805
Valparaiso (SR 149)
401 State Road 149
Valparaiso, IN 46385
219.299.8588
Managing Your Account
How can I update my personal information (address, phone number, etc.)?
You can update your contact information through online banking or by visiting a branch. Need help? Contact our support team, and we’ll guide you every step of the way.
I forgot my online banking password. How do I reset it?
How do I apply for a loan or credit card?
How do I check the status of my loan application?
You can check your loan status by logging into your online account or contacting our loan department directly. We’ll make sure you’re always in the loop!
Can I make loan payments online?
Yes! Our online banking platform makes it easy to schedule and make loan payments. It’s quick, secure, and hassle-free.
Security & Support
What should I do if I suspect fraud or unauthorized activity?
If you suspect fraud, contact us immediately at 800.276.8324. Our team is here to help protect your account and guide you through any necessary steps to secure your finances.
How do you protect my personal and financial information?
We use advanced encryption and security measures to keep your data safe. For added peace of mind, we recommend setting up account alerts so you’re instantly notified of any activity.
How do I report a lost or stolen card?
Report a lost or stolen card by calling our support line at 800.276.8324 or logging into your online account. We’ll deactivate your card and issue a replacement right away.
About Tech Credit Union
What are the benefits of being a member?
As a member, you’ll enjoy competitive rates, personalized service, modern tech features, and access to financial wellness resources. Being part of Tech CU means being part of a supportive community that puts your financial success first!
What tech features make Tech Credit Union different?
We’re proud to offer advanced features like mobile deposit, online bill pay, account alerts, and a cutting-edge mobile app. Our focus is on making banking as simple and convenient as possible for you.
Have more questions? Contact us or stop by a branch to speak with one of our friendly team members today! We’re here to help you every step of the way.
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